Inbound intake, handled properly. No solicitation, no advice.
Built for Indian law firms under Bar Council of India rules. The agent acknowledges an enquiry, captures the details a conflict check needs, routes it to the right practice area, and escalates to a named partner inside a window you set — and it does not advertise, solicit or advise.
We ask for 30 minutes first — we cannot price a build we have not seen inside. No obligation, and you keep the scope either way.
Built and handed over by AcquihireTech · Delhi NCR
Live client systems: ReRoom.in (Interiors, Mumbai) · ePrep Global (Test prep, New Delhi) · ARVEX (Construction & tiles, Delhi NCR). We publish the names, not invented numbers — read the case studies.
An AI intake agent for law firms is a different product from the chat widgets sold to every other sector, because the standard playbook is not available to you. This is law firm client intake automation built around Bar Council of India non-solicitation rules: it responds only to enquiries the enquirer initiated, does not advertise the firm or promise outcomes, does not advise, and routes everything substantive to a qualified person. Think of it as intake operations, not lead generation. Most legal intake software in India is repackaged sales tooling; an AI answering service for lawyers that does not solicit is a narrower thing, and that narrowness is the product.
Where legal intake actually leaks
High-value enquiries arrive out of hours
A matter worth several lakh comes in at 9pm. It sits unacknowledged until a junior opens the inbox two days later.
Intake detail is inconsistent
What gets captured depends on who picked up. Conflict checks then start from an incomplete record.
Partners are the bottleneck
Everything waits for one person to read it, and there is no record of how long anything waited.
Marketing rules constrain the obvious fix
Chat widgets, WhatsApp CTAs and lead-gen funnels are the standard answer everywhere else, and are not available to you.
What the AI intake agent does
Acknowledges, does not solicit
Responds to an enquiry the enquirer initiated — no advertising, no touting, no inducement
Captures conflict-check detail
Parties, opposing parties, matter type, jurisdiction, dates — structured every time
Routes by practice area
Corporate, litigation, property, family, employment — to the right desk on first pass
Escalates inside a window
A named partner is notified within the time you set, and the clock is recorded
Confidentiality by design
Access-controlled, logged, retention rules you set, no third-party training on your matters
Never gives legal advice
It records and routes. Any question of substance goes to a qualified person.
How the AI intake agent gets built
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01
Enquiry arrives
By phone, email or your website enquiry form — always initiated by the enquirer.
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02
Acknowledged and structured
A neutral acknowledgement, then the intake questions a conflict check needs, captured in a consistent structure.
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03
Conflict-check pack assembled
Parties and matter details are formatted for your existing conflict process. No advice is given and no engagement implied.
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04
Routed and escalated
To the right practice area, with a named partner notified inside your defined window. Every step timestamped.
What we will not let it do.
Most of this category sells an outcome it does not control. We would rather show you the rules the build is held to — every one of these is written into the scope, tested before go-live, and yours to change afterwards.
- The agent is scoped around Bar Council of India non-solicitation rules. It responds to enquiries the enquirer initiated. It does not advertise services, promote the firm, promise outcomes, or induce instruction.
- It does not give legal advice, express a view on merits, or comment on prospects. Every substantive question routes to a qualified person, and we test for attempts to push it past that line.
- A clear non-engagement position is stated in intake — an enquiry is not an instruction and no solicitor-client relationship arises from it.
- Matter data is access-controlled and logged, with retention rules you set. Nothing is used to train third-party models.
Worth building — and worth not building.
A build at the wrong moment is worse than no build. If the right-hand column describes you, say so on the call and we will tell you what to do instead.
Build this if
- Enquiries arrive out of hours and wait until someone opens the inbox
- A partner will sign off the acknowledgement and non-engagement wording
- You run a conflict-check process the intake pack can be formatted for
- Matter values justify it — the enquiries you lose are worth six figures
Do not build this yet if
- Your firm takes work only by referral and does not field cold enquiries
- No partner has time to approve intake copy inside two weeks
- You want anything resembling advertising or lead generation
Everything in an AI intake agent build
- Intake capture across phone, email and website enquiry form
- Neutral acknowledgement copy, drafted with your compliance position and approved before launch
- Structured conflict-check field set formatted for your existing process
- Practice-area routing rules and a named-partner escalation window
- Non-engagement wording built into every intake path
- Matter and contact records written to your CRM or practice system
- Access controls, audit logging and retention rules you set
- Reporting view: enquiries in, acknowledged, routed, escalated, time to partner
- Two rounds of revisions after launch on live intake data
- Documented SOPs and full credentials handed to you at close
What we need from you: roughly one to two hours a week during the build — access to the accounts involved, a look at how the work is done today, and written sign-off on what the agent may say. Pass-through costs: telephony minutes, WhatsApp conversation charges and model usage are billed to you directly by those providers at their own rates. We do not resell or mark them up, and we size them against your real volume in the written scope.
It has to fit the stack you already run.
- Telephony
- Exotel, Ozonetel, Knowlarity, your existing chambers line
- Google Workspace, Microsoft 365, shared intake mailboxes
- Practice & CRM
- Zoho CRM, HubSpot, Clio, practice management via API
- Documents
- Google Drive, SharePoint, access-controlled matter folders
- Automation
- n8n, Make, Zapier
- Calendar
- Google Calendar, Microsoft 365
Anything else with a documented API or webhook can be connected — the connectors are named in the written scope, and anything discovered later is priced before it is built.
Two ways to start.
Agent builds are scoped and priced individually — the figure moves with channel count, integration count, volume and how much logic sits behind the conversation. Published pricing for the four engines is on the Engagements page and is a fair guide to the order of magnitude. The audit produces a written scope and a written price, and both are yours to keep.
Pilot
One intake channel, one practice area, structured capture and partner escalation. Enough to see how long enquiries were actually waiting.
Live in 3–4 weeks
Get a written scopeProduction
All intake channels, multi-practice routing, conflict-check pack, audit logging, retention policy, reporting, and 90 days of tuning.
Live in 6–10 weeks
Get a written scopeSystems Audit
Thirty minutes, free. We map your pipeline live and name the single biggest constraint — including when the honest answer is that you do not need this agent.
30 minutes · No charge
Book the auditYou own it. You can switch it off.
Data stays yours
Scoped against India's DPDP Act. Records sit in accounts you own, with retention rules you set. Your data is not used to train third-party models.
Approvals before it speaks
Everything the agent may say about price, scope and commitments is approved by you in writing before launch, and changeable afterwards.
A human is always reachable
Escalation paths are defined with you and tested before go-live. There is a documented off switch, and it is yours.
AI intake for a law firm — what partners ask first
It is built around them. The agent responds only to enquiries the enquirer initiated, does not advertise or promote the firm, does not promise outcomes, and does not induce instruction. That said, we are not your compliance adviser — the copy and the intake paths are drafted for your approval, and your firm signs off the final position before anything goes live.
No. It captures and routes. It does not express a view on merits, prospects or strategy, and we test specifically for attempts to make it do so. Anything substantive goes to a qualified person.
Because the standard playbook — chat widgets pushing offers, WhatsApp lead-gen CTAs, follow-up funnels — reads as solicitation. This is built as intake operations rather than lead generation, which is a different thing and is the reason most generic tools do not fit a law firm.
No, and the intake path says so explicitly. Clear non-engagement wording is built into every channel and approved by you before launch.
Access-controlled storage, audit logging, retention rules you set, and no use of your matter data to train third-party models. Records sit in systems you own, with credentials transferred to you at project close.
It assembles the pack — parties, opposing parties, matter type, jurisdiction, dates — formatted for the process you already run. The check itself stays with your team.
The enquiry is acknowledged, captured in full, and escalated to the named partner inside the window you set. The waiting time is recorded rather than invisible.
Yes, and mixed Hindi-English intake. Regional languages are available where a practice needs them.
Most firms do, and the failure is not effort — it is consistency and hours. What gets captured depends on who picked up, so conflict checks start from an incomplete record, and an enquiry arriving at 9pm on Friday waits until Monday with no record of how long it waited. This captures the same fields every time and timestamps the wait. It does not replace the person who decides what to do with the matter.
An answering service takes a message. This captures the structured field set a conflict check actually needs — parties, opposing parties, matter type, jurisdiction, dates — formats it for the process you already run, routes it to the right practice area, and escalates to a named partner inside a window you set. It also does not solicit, which most general answering scripts are not written to avoid.
Running costs are pass-through — telephony and model usage billed to you directly by those providers at their rates, sized in the written scope. On compliance: we build to Bar Council of India non-solicitation rules and document what was done, and the copy and intake paths are drafted for your approval. We are not your compliance adviser, and the firm signs off the final position before anything goes live. After the tuning window you own the flows, the wording and the records.
Agents that work alongside this one.
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The clinic phone that never rings out.
AI Lead Qualification Agent
Your sales team should only ever see the leads worth calling.
Speed-to-Lead Agent
The benchmark everyone quotes is from 2011. Nobody has published the Indian number.
AI Database Reactivation Agent
You already paid for these leads once.
Put an AI Intake Agent for Law Firms to work this quarter.
The 30-minute Systems Audit maps your pipeline live, names the single biggest constraint, and tells you whether this is the right agent to start with. You keep the diagnosis either way.
We ask for 30 minutes first — we cannot price a build we have not seen inside. No obligation, and you keep the scope either way.